Career Center

Technical Author/Writer m/f

Vacancy at our Karlsruhe branch

With our PHP-based IntelliShop eCommerce Platform, IntelliShop AG is developing one of the most state-of-the-art e-commerce software solutions for high-end SMEs and large corporations.

We are looking for a highly motivated Technical Author/Writer with experience in the digital world, who can help us take our software solution to the next level. We’ll be counting on your expert digital skills to develop an innovative product for our customers and partners. As a Technical Author/Writer, you’ll be a valuable member of our team in the in-house and external transfer of knowledge. With a passion for writing, you’ll share joint responsibility with our product manager for the documentation in our knowledge base.

What can you expect at IntelliShop?

  • You’ll be strengthening the ranks of our product team, working with several colleagues, in a supportive atmosphere with flat hierarchies

  • Within the product team, you’ll be directly involved in the ongoing development of our IntelliShop eCommerce Platform and turning it into the leading B2B commerce platform, while contributing your own ideas and suggestions

  • You’ll be taking on important tasks associated with our product, thereby supporting our development in the areas of documentation, preparation of product information for sales and marketing (presentations, web content, etc.), and creation of demo data; specific tasks include:

    - Preparing and revising technical documents in line with technical requirements and development documentation, as well as exchanging information with experts and technical contacts

    - Creating & editing texts and graphics used in the documentation

    - Preparing documents for release

  • You’ll be the point of contact for our sales department, our professional services team, and our implementation and technology partners, thereby supporting project implementation with your expert product knowledge

  • An experienced product team, made up of e-commerce and technology experts, encouraging a lively exchange of knowledge and ideas

What do we expect from you?

  • Professional training or apprenticeship in a business or technical field, or experience with e-commerce systems in a similar role (agency or in-house)

  • Proficiency in Word, Excel, PowerPoint, JIRA, and Confluence

  • Experience in the areas of software documentation or technical writing is preferred, as well as a basic technical understanding of software development

  • Ability to work in a team; outstanding German and sound English skills, both written and spoken

  • A responsible and independent work ethic

What can we offer you?

  • The opportunity to apply yourself and your experience directly to developing our IntelliShop eCommerce Platform

  • Work independently in a highly talented product team, with flat hierarchies

  • Regular events for employees and teams to promote the exchange of knowledge and expertise

  • Various training opportunities (e.g. paid training courses, attending conferences, etc.)

  • A fair and attractive salary

Have we sparked your interest?

If so, we’re looking forward to receiving your application! You can submit your application online, by email, or by regular mail: It’s entirely up to you and will have no bearing on your success. However, please take note of our tips for your application and don’t forget to include your salary expectations as well as your earliest or desired start date.

Paper-based applications can be sent to:

IntelliShop AG
c/o Mrs. Daniela Paul
Amalienbadstraße 41
76227 Karlsruhe